The CENTURY 21 Relentless Agent Awards were established in 2018 to recognize those affiliated real estate professionals who have exemplified the brand’s mission to defy mediocrity and deliver extraordinary experiences. Century 21 Real Estate recognizes that a truly relentless agent generates more than just sales results – they also focus on creating memorable interactions that reinforce the true value of their role in the real estate journey. Using third-party customer ratings and testimonials, the brand identifies the most standout agents and elevates their unique stories onto a national stage with this program.
Only two years as a real estate agent, Roberts has already made an impact on the lives of home buyers and sellers in her Clarksville community. With a large share of her client base stemming from the nearby Fort Campbell military base, Jenna has become a resource for local and incoming military families, both in real estate and beyond. As a military wife herself, she understands first-hand the stresses they deal with when it comes to frequent, and oftentimes, last-minute relocations. Serving as an advocate for military spouses, Roberts meets with families to educate them, answer questions about the local area and address their concerns about the transition process.
“For these families, I’m Jenna first and a real estate agent second,” said Roberts. “So much guidance is provided for those serving with very little often relayed to their spouses. I want to make them feel like they’re part of the journey versus just sitting on the sidelines.”
“The ability to put yourself in your clients’ shoes, understand their needs as they make one of the biggest financial decisions of their life and then do whatever it takes to deliver on that is what makes an agent truly relentless,” said Mike Miedler, president and CEO, Century 21 Real Estate LLC. “Jenna’s commitment to making this experience as seamless as possible for her clients – especially those families serving our country – has made her a standout member of the CENTURY 21 team and we’re excited to watch her continue to grow in her career.”
Jenna’s passion for real estate began as a child working alongside her mother as they bought and restored old farmhouses. She got to see what it was like to take a house and turn it into a home. Building her career in different facets of the industry before becoming an agent, she was inspired by seeing others achieve the dream of homeownership.
“Watching people fight so hard for what they want and, as an agent, getting to be a small part of that journey – that’s what truly drives me,” added Roberts. “Everyone should be able to celebrate that accomplishment without worrying about the stress of the process. My job is so much more than just processing the paperwork, it’s eliminating that stress for my clients and giving them the space to enjoy the experience.”
Learn more about what drives Jenna and her approach to extraordinary client service at century21.com/real-estate-blog/walk-a-mile-in-their-shoes/. For additional details on the Relentless Agent Awards program and to meet the rest of 2020’s deserving honorees, please visit century21.com/relentless-agents/.
About Century 21 Real Estate LLC
The approximately 146,000 independent sales professionals in approximately 13,000 offices spanning 85 countries and territories in the CENTURY 21® System live their mission every day: to defy mediocrity and deliver extraordinary experiences. By consistently chasing excellence, giving 121% and always elevating, the CENTURY 21 brand is helping its affiliated brokers/agents to be the first choice for real estate consumers and industry professionals worldwide. Century 21 Real Estate has numerous websites to help answer specific consumer needs. They are century21.com, century21.com/global, century21.com/commercial,
century21.com/finehomes, and century21.com/espanol.
Century 21 Real Estate LLC is a subsidiary of Realogy Holdings Corp., a global leader in real estate franchising and provider of real estate brokerage, relocation and settlement services.
©2021 Century 21 Real Estate LLC. All Rights Reserved. CENTURY 21®, the CENTURY 21 Logo and C21® are registered service marks owned by Century 21 Real Estate LLC. Century 21 Real Estate LLC fully supports the principles of the Fair Housing Act and the Equal Opportunity Act. Each office is independently owned and operated.
Senior Director, Public Relations & Executive Communications